Terms and Conditions

This website "www.cbdflorist.com.au" is owned and operated by Star Florist - ABN 48 005 231 819 located in Melbourne, Australia, VIC 3000.

By accessing, browsing or using this website, you agree to all terms, conditions and disclaimers. The Contract cannot be varied unless we agree to vary it in writing or by email prior to the event.

Delivery Charges

Delivery charges are listed on the website for suburbs. Delivery charges for orders to be sent outside Australia are subject to confirmation at the time the order is placed. Prior to checkout, the delivery fee will be displayed and quoted.

If you are under the age eighteen (18) years you can not place orders with CBD Florist.
Delivery Times

All orders delivered to residential addresses will be arranged from 8AM to 6PM, and 9AM to 5PM to business addresses. Time request is available, and extra fee will be applied from minimum $10, depends on locations. Please contact us for information

Saturday and Sunday delivery is available. CBD Florist closes on some public holiday, and no delivery will be carried on these days. Please check our delivery page for more information

Orders will be shipped to you via our couriers. If no-one is present to accept delivery, the goods will be left at the door or in a safe hidden area. If goods are unable to be left due to due to external factors such as weather, locked gate, or robbery, our courier will contact the recipient. If the recipient is unable to reach, the order will be carried back to the shop and arranged for second delivery with extra cost

We guarantee same day delivery for all orders to Melbourne City and surround suburbs placed before 1pm on weekdays and before 10am on Saturday and Sunday.

Orders placed after these cut off times are guaranteed for the following day delivery

GST

All prices quoted on this website are inclusive of GST. The total price shown before checked out is inclusive of GST. Prices will be stated clearly to levels with total GST on the invoice

Pricing and Payment

All prices are quoted in Australian Dollar (AUD)

Product prices do not include delivery fees.

CBD Florist reserves the right to change prices for products displayed on the website at any time.

We accept payments by Visa, Master Card, American Express & Paypal.

Faulty Products
CBD Florist is proud to offer our customers quality products. We are committed to provide fresh products only. However, on occasions customers are unhappy with the quality, please either send it back to us, or send us a photo by email to :support@cbdflorist.com.au withing 24 hours after receiving. We will supply your with fresh replacement next day available.

 

Cancellation of orders

If customers want to cancel an order, please send us email or call us 12 hours prior to the scheduled delivery date. $30 of administration fee will be incurred. The remaining will be refunded to the customer’s bank account or PayPal’s account. Please allow 2-3 working days for money to be transferred.

Cancellations received after the 12 hours stated above are void.

To avoid the cancellation fee, customers can delay the delivery at different time.

Copyright

This website and its contents are subject to copyright.

Governing Law

The use of this website and these conditions is governed by and constructed in accordance to the laws of Australia.

Any legal action arising out of its use will be brought and enforced under the applicable Australian law.

. By using this site, you agree to submit to the jurisdiction of the courts of Australia and any legal action pursued by you shall be within the exclusive jurisdiction of the courts of Australia.

Force Majeure

CBD Florist shall not be liable for any delay in performing any of its obligations under these Terms and Conditions if such delay is caused by circumstances beyond the reasonable control of CBD Florist, and CBD Florist shall be entitled to a reasonable extension of time for the performance of such obligations.